The Venmo support team must be contacted for assistance with the cardholder’s Venmo account. It links to a form that asks for the cardholder’s name, address, account number, and Social Security number, as well as information about the executor, next of kin, and requestor. The Venmo help center provides details about submitting a deceased customer notification for the Venmo Credit Card issued by Synchrony Bank. The Venmo digital wallet, like PayPal, can be linked to a user’s credit card and bank account. Users, which number around 80 million and are mostly based in the United States, can pay for goods and services in the Venmo app, transfer funds to friends, and receive direct deposits. Venmo came out in 2009, and four years later was bought by PayPal. How to add a Legacy Contact for your Apple ID, Apple Support (Sept. How to request access to a deceased family member’s Apple account, Apple Support (Apr. Katie Teague & Jessica Dolcourt, Apple Pay, Apple Card and Apple Cash: Disentangling the Payment FeaturesĪpple Wallet houses all three - but what do they do and how do they work together?, CNET (Mar. William Gallagher, Apple Pay processes $6 trillion annually, edges out Mastercard, Apple Insider (Sept. Deletion requests are made on the Digital Legacy – Delete Apple ID page. Once inside the account, the Legacy Contact can delete the Apple ID.Īpple also allows someone with an Apple ID and the required legal documentation to permanently delete a deceased person’s Apple ID. This method involves an access key provided to a trusted person and a copy of the Apple ID account holder’s death certificate. The easier way for an Apple user to give someone access to their Apple ID is to add a Legacy Contact. That Apple is required to provide access to the decedent’s account.That the requestor is legally authorized to act on behalf of the decedent.That the decedent was the user of all Apple ID-associated accounts.The name of the next of kin requesting access to the decedent’s account.The most burdensome way requires a court order that verifies the following information: The company offers three ways to gain access to, and delete, a loved one’s Apple ID and associated data. Īpple ID is the account used to access all Apple services, including Apple Pay. CNET describes Apple Pay as the linchpin that makes digital iPhone payments possible using debit and credit cards, an Apple Card, or Apple Cash. It is more appropriate to call Apple Pay a system rather than an app. Closing an Apple Pay AccountĪpple Pay is a relatively new player in digital payments but since launching in 2013 has seen rapid adoption and reportedly surpassed MasterCard recently in the dollar value of annual transactions. Help Center – Personal Account, How do I close the PayPal account of a deceased relative?, PayPal, (last visited June 28, 2023). Radovan Sekulic, How Many People Use PayPal in 2023?, Moneyzine (Feb. PayPal will then close or lock the account. Once PayPal receives this information via email or physical mail, the requester will either be issued a check or given access to the deceased customer’s linked bank account to transfer the balance. Legal documentation, such as a copy of the will, identifying the estate executor. A copy of the account holder’s death certificate.The requestor’s email address and a copy of their government-issued identification.A cover sheet from the requestor identifying the primary email address associated with the PayPal account. These steps entail providing the following documentation to the company’s Deceased Account Team: Īccording to PayPal, only the authorized administrator or executor of a deceased person’s estate can take the necessary steps to close the decedent’s account. Closing a PayPal Accountįounded in 1998, PayPal was not the first company to offer online payments, but it was the first to obtain widespread adoption and is the top payment application among Americans today, with around three out of four respondents saying they are active users. These types of accounts can still be closed without a digital estate plan, but not having an estate plan could make things harder for your loved ones. Digital accounts can be conveniently closed upon the account holder’s death, provided they plan ahead. In modern estate planning, digital accounts such as PayPal, Venmo, and Apple Pay must be considered every bit as much as bank accounts, retirement accounts, and other traditional financial and payment accounts. Having a digital estate plan that makes arrangements for what happens to these accounts when we die is essential. While this dictum is typically used as a warning that what we put online may come back to haunt us, it is also true that our online accounts can outlive us, and even live in perpetuity. It has been said that nothing ever dies on the Internet.
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